This is Lufthansa passing out drinks to people waiting in line to rebook during a delay. Our lines were longer but the only United staff available were those struggling to get us on later flights. |
An agent came to the gate to rebook
Everyone who would not connect.
A line of easily one hundred quickly
Formed. Neat, professional, but
Clearly exhausted, he announced,
“There’re other agents two gates
Down—I’m only one person
Here for a hour.” The departure
Time flicked to 8:30 PM. As the
Line grew I thought to check
If I still could connect. He left soon
But those waiting did not boo.
One lady offered United should
Just come by and explain there
Were no pilots. There was really
No scheduled flight. They just chose
A number to keep us happy rather
Than running madly in the terminal
With torches. I said if nineteen Saudis
Could fly four planes, at least one of
Us should give it a shot once it was
Fueled. The line reassembled
At the service center two gates
Away. I reassured a woman behind
Me the line was moving fairly
Fast since there were more agents—
Four, then three, then two. It doubled
Back snakelike toward the counter,
Brought me opposite no less
Than Amy Schumer who denied
My query but sounded just like herself.
“Do you think the real Ms. Schumer
Would be stuck in a rebooking queue
In the Seattle airport?” I proposed
To the others around me we’ve
Been together long enough to
Merit a FaceBook page for a group.
Told another lady with a kid
How I admired women who flew
With youngsters—more courageous
Than many who went into battle.
She appreciated the observation
But stated if a man really felt
That way, he’d yield his space in
Line to the mother. I almost did,
But since I was finally next, she’d
Be up soon I assured cowardly. At
The counter, Pauline, my rebooker
Clicked the keyboard to work any
Magic but explained so much
Depended on others first clarifying
What was available. When after
Much telephony, keyboarding she
Finally produced a plan to get
Me to San Francisco, then Chicago,
Then home, I metaphorically
Leapt over the counter and gave
Her throat the deepest tongue-wash
An old man could muster. We had
An old man could muster. We had
Taken longer. Others buzzed
Through the agents and people
In the line were talking. As I
Walked away I explained, “They’re
Building my plane now. Should
Be ready to fly before 6 AM.” In
The background one guy lost it
Cursing loudly, repeatedly. He was
Soon 9-1-1’d by security to the
Airport hoosegow.
c. J.S.Manista, 2016
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